Welcome families online while you're caring for your residents.

Families and placement agents can use your hosted admissions web chat or website chat while you are busy. Census Reach gathers inquiry details and organizes them in your private dashboard for your team to review. This demo does not answer phone calls or send SMS or email alerts.

This demo uses a simulated family inquiry. Census Reach does not make care decisions, promise a bed, or quote pricing.

2:15 PM — a daughter opens your admissions web chat

Your hands are full. The automated web chat can gather the basics while you help your residents.

Family: Hi. My dad had a fall last week and he's starting to have some memory loss. He needs help with daily things now. We're looking for a small, homelike place near Torrance. Do you have room?

Census Reach: I'm sorry to hear about his fall. I can gather a few details for the owner, who will follow up personally. I'll keep this simple. Are you looking for a place where he would live full-time?

Yes.

Simple intake — no jargon

The web chat gathers the basics one question at a time. “I don’t know” is always an option.

When are you hoping he could move in?

Within the next two weeks if possible.

What kind of help does he need day to day? For example bathing, dressing, medications, getting around, or memory.

Bathing and dressing, reminders for his meds, and he uses a walker. Some forgetfulness.

What area would you prefer?

Close to Torrance.

How do you expect to pay: private pay, long-term care insurance, or not sure yet?

Private pay, and he may have long-term care insurance.

Thank you. I'll mark that as reported by the family and not verified. If you'd like to share a monthly budget range, you can, but it's optional.

I'd rather talk about that with the owner.

Of course. What phone number or email and time should the owner use to reach you?

Please use the contact details I provided, later this afternoon.

Your private dashboard holds an organized summary

HIGH-INTENTMOVE-IN WITHIN 2 WEEKS

Resident Father, recent fall, early memory loss

Help needed Bathing, dressing, med reminders, walker, memory

Move-in Within 2 weeks

Location preference Near Torrance, homelike setting

Payment Private pay / possible LTC insurance — reported, not verified

Budget Prefers to discuss with owner

Callback Contact details provided · prefers this afternoon

Review the organized inquiry and transcript in your private dashboard. Optional ntfy push notifications can be configured separately; email and SMS alerts are not part of this demo.

Your team takes the next step

2:16 PM: Thank you. Your inquiry is available for the owner to review. You requested a callback this afternoon; the team will confirm timing, availability and next steps with you.

Yes, thank you.

Your team reviews the dashboard and handles follow-up. The web chat does not guarantee a callback time, send automatic outreach, promise a bed, make care decisions, or quote a price.

A simple view for your home

See which families reached out and who is waiting on you.

6

INQUIRIES THIS MONTH

3

ANSWERED WHILE YOU WERE BUSY

2

FROM PLACEMENT AGENTS

1

CALLBACK DUE TODAY

Call back this afternoon

Father near Torrance · help with daily living + memory · hoping to move in within 2 weeks.

Would you try Census Reach for $99/month for your first 2 months?

Then $149/month. No setup fee. No contract. Cancel anytime. Give families and placement agents an admissions web chat to use when your team is busy.

Sample data shown. Census Reach · censusreach.com · adam@censusreach.com